Customer Bank Account Approval Workflow

The Customer Bank Account Approval Workflow app for Microsoft Dynamics 365 Business Central streamlines the process of approving customer bank accounts. Similar to the Vendor Bank workflow, it ensures consistency, efficiency, and transparency while providing a clear audit trail for compliance.

#Create Workflow from Template

To create Customer Bank Account approval workflow:

Choose the search icon, enter Workflows, then choose the related link.
Choose the New Workflow from Template action.
Select Customer Bank Account Approval Workflow, then choose OK.

Create Customer Bank workflow from template — Figure 1: Create workflow from template

#Customer Bank Account Status

There are three possible statuses:

Open: Changes can be made to the account information.
Pending Approval: The information is under review. No modifications can be made.
Released: The bank account has been approved and all fields are locked.

Release and Reopen Customer Bank Account Card — Figure 2: Release - Reopen Customer Bank Account Card

Important

Once you send an approval request, you cannot use the "Reopen" function. You must cancel or complete the approval process to reopen the document.

#Send/Cancel Approval Request

Send Approval Request

Click the Send Approval Request button to initiate the approval process. The status changes to "Pending Approval".

Cancel Approval Request

Click Cancel Approval Request to cancel the request and return the status to "Open".

#Approval Actions

The approver has three options: Approve, Reject, or Delegate.

Approve from Customer Bank Card — Figure 5: Approve Customer Bank Account (Customer Bank Card)

Approve from Requests to Approve — Figure 6: Approve Customer Bank Account (Requests to Approve)

#Journal Restrictions

Journal Restrictions prevent the use of unapproved customer bank accounts, ensuring only approved accounts can be used.

Journal Restrictions on Posting — Figure 8: Journal Restrictions — On Posting

#Support

For technical support: support@amjs-consulting.com